Privacy Policy

1. Scope

This Privacy Policy applies to all personal information collected by SteadyWeave through our website, macramé course platform, newsletter subscriptions, and customer communications. It covers data practices for all users worldwide accessing our editorial-quality knotting lessons and practical project resources.

2. Data We Collect

We collect information you provide directly: name, email address, billing information, course progress, and account preferences. We automatically collect device information, IP addresses, browser type, and usage data through secure analytics tools when you browse the catalog or watch lessons.

3. Cookies and Tracking

SteadyWeave uses essential cookies for site functionality, theme preferences, and cart persistence. Optional analytics cookies help improve lesson quality and navigation. You can manage preferences at any time via browser settings or the cookie banner displayed on first visit.

4. Legal Processing Bases

We process your data under contract performance for course delivery, legitimate interest in improving our curriculum, consent for newsletters, and legal obligations such as tax compliance and fraud prevention.

5. Data Retention

Account information and course progress are retained for seven years after last activity to comply with education records requirements. Newsletter recipients remain subscribed until explicit opt-out. Payment records follow applicable financial regulations.

6. Third Parties

Trusted service providers assist with payment processing, video hosting, and email delivery. These partners operate under strict contractual data protection agreements and never receive permission for independent use of your information.

7. Security Measures

Industry-standard encryption protects data in transit and at rest. Access is restricted to authorized personnel only. Regular audits and penetration testing ensure your macramé learning records remain secure and private.

8. International Transfers

Data may be processed in secure data centers located in the United States and European Union. Appropriate safeguards, including Standard Contractual Clauses, ensure equivalent protection when cross-border transfers occur.

9. Your Rights

You may request access, correction, deletion, or portability of your data at any time. Users in certain jurisdictions can object to processing or request restrictions. Submit requests by contacting the email below. We respond within 30 days.

10. Contact Us

For privacy concerns, please email [email protected] or call +1 (415) 555-0138. Our privacy team is available Monday–Friday, 9am–6pm Pacific Time.